We looked at the industry and thought ‘there’s a better, simpler way to do this’. Health insurance doesn’t need to be confusing with lots of asterisks and small print. And when it comes to claiming there is no reason why the process should be complicated.

Our offering is simple:

Hassle-free health insurance
Every aspect of using health.com.au will be hassle-free — from navigating our website to making a claim.

Your choice of provider
Most health funds want you to use their providers. We want you to use the ones that you’re most comfortable with. So that means your physio, your medical practitioner, your dentist etc.

You choose the amount you get back
Regardless of which provider you choose, up to an annual cap, you’ll get a percentage of their fee back as a benefit — either 65%, 75% or 85%. Again it’s your choice.

The best customer service
We are forging a reputation as providing the best customer service in the industry -- and you’ll reap the benefits.

Whether you contact us via our website, or by Twitter or Facebook if that suits you better, we’ll endeavour to help you in every way we can. And while we do like our website, we also understand that sometimes you just need to speak to a human so we have a fully staffed call centre.

Our aim is to provide you with a completely hassle-free experience. If it’s not we want to know why.